Terms & Conditions

1. Product, prices and minimum quantity

For Harvest 2026–27, the displayed prices are Regular Wheat ₹60/kg and Sharbati Wheat ₹75/kg. The minimum quantity is 25 kg and quantities are booked in increments of 25 kg. Any confirmed order-specific details, including final quantity, packaging and applicable delivery charges, will be communicated to you before fulfilment.

2. Reservation and balance payment

The reservation amount is 25% of the displayed booking value. The remaining 75% is payable before dispatch. Payment instructions are shared by our team after the booking request. A reservation is treated as confirmed only after our team verifies receipt of the required reservation payment and communicates confirmation. A payment screenshot or UTR alone is not proof that funds have reached our account.

Do not share your UPI PIN, bank password or OTP with anyone claiming to represent us.

3. Harvest and fulfilment

Agriculture depends on weather, crop health, yield and other factors outside our control. Harvest and dispatch dates are estimates until confirmed by our team. If timing changes or we anticipate a material fulfilment issue, we will communicate with you and explain the available next steps in accordance with the applicable cancellation and refund policy.

Wheat is offered as whole grain after harvest. Packaging, delivery arrangements, serviceability and any applicable charges will be confirmed with the customer before dispatch.

4. Growing practices and certification

We state that the advertised crop is grown without synthetic chemical fertilisers or pesticides. We have applied for organic certification; certification has not yet been granted. The crop must not be understood to be certified organic unless and until valid certification is obtained and explicitly represented as such.

5. Harvest Card and parcel records

A Harvest Card and parcel reference are intended to help customers follow the crop and seasonal updates. They are records for traceability and communication only.

This is a harvest pre-booking, not a claim to ownership of a specific plot of land. A parcel reference does not grant land rights, possession or ownership.

6. Cancellation, refunds and complaints

Cancellation and refund requests are handled under our Cancellation & Refund Policy. If you have a concern about your booking or delivered product, contact our team promptly with your booking reference and relevant details so we can review it.

7. Farm and facility visits

Visits must be arranged in advance and are subject to availability, safety requirements, and farm or production schedules. A booking does not guarantee access on a particular date.

8. Changes and applicable law

We may update these terms for future bookings. The terms applicable to a particular reservation will be communicated as part of its confirmation. Nothing in these terms is intended to exclude rights that cannot be excluded under applicable law.

9. Contact

For booking questions, email [email protected] or contact Sattva Organics on WhatsApp at +91 90533 51375. For formal complaints and escalations, email [email protected].