Sattva Organics

Delivery & Fulfilment Policy

Last updated: 15 October 2026

This policy describes the current approach to fulfilment of Sattva Organics Wheat Harvest 2026–27 pre-bookings.

1. Harvest and dispatch timing

Wheat is delivered after harvest. Farming timelines depend on weather and crop conditions, so dates shown or discussed before harvest are estimates unless explicitly confirmed by our team. We will share the expected harvest and delivery window on WhatsApp when that information is available and communicate material changes.

2. Delivery area and charges

The advertised growing region is Karnal and surrounding areas of Haryana. Delivery serviceability, destination, delivery method and any applicable delivery charges are confirmed with you before dispatch. Please do not assume that a displayed per-kilogram wheat price includes delivery unless our team has explicitly confirmed that for your booking.

3. Product and packaging

The wheat is supplied as whole grain after harvest. Packaging and final dispatch details are confirmed with the customer. If you receive a package that appears damaged or a quantity that does not match your confirmed order, contact us promptly with your booking reference and photographs where possible.

4. Payment before dispatch

The reservation amount is 25% of the booking value, and the remaining 75% is payable before dispatch. Our team will confirm the balance and applicable delivery details before dispatch. A booking is not considered fully paid until the payment has been verified.

5. Delays or inability to fulfil

Weather, yield and other agricultural conditions can affect harvest and availability. If there is a significant delay or we cannot fulfil a confirmed booking, we will contact you to explain the situation and the options available under our Cancellation & Refund Policy.

6. Contact us

For delivery questions, email [email protected] or message Sattva Organics on WhatsApp at +91 90533 51375 and include your booking reference if you have one. For formal complaints and escalations, email [email protected].